VerticalFalls delivers a range of consulting services that complement our vertical add-on product offerings. We often team with integrators who provide related third-party technologies to help yield fully customized solutions. For most projects involving our products, we suggest a minimum of standard services and a choice of optional services:

Standard Services

  • Project Management – Quality Control of Work, Schedule, Resources, and Cost for a Contract

  • Environment Assessment – Baselining of Existing Customer Capabilities, Requirements Validation, and Engineering Preparation

  • Product Setup – Installation, Configuration, Tailoring, and Testing of VF Products with Enterprise Applications

  • User Training – Educating End Users and System Administrators About VF Products

Optional Services

  • Data Conversion – Migration of Current External System Data into VF/Enterprise Application Products

  • Product Development – Design and Programming for New VF Products or Features

  • Report Generation – Design and Customization of Special (Non-Canned) Output Queries

  • Infrastructure Integration – Secure Networking/Administration of PCs, Handheld Devices, and Servers

To execute our projects, VerticalFalls follows a proven solution delivery approach that includes the following life-cycle technical services (all of which have corresponding project management and quality assurance oversight):

Analysis

  • Baselining
  • Business Modeling
  • Requirements Analysis

Engineering

  • Architecture Development
  • Product Evaluation
  • Network & System Design

Implementation

  • Platform Installation & Configuration
  • Application Customization
  • Testing & Cutover Support

Support

  • Network & System Administration
  • Knowledge Transfer
  • Customer Care